Ethernet Channel Diagnostics
Wireless Troubleshooting Device Network Settings Ethernet Troubleshooting Send the Following: 1. .OPF File 2. Channel Diagnostics 3. TS... Port settings on switch or in firewall possibly incorrect Problem with switch where path stops or with device Problem with Device Did Trace Route reach device? Possible switch/firewall interference Perform Trace Route Switch/Router Wireless (ENET/CDMA/OTHER) Direct/Crossover or Hub What Kind of Network Connection? Device isn’t responding to requests Collect Channel Diagnostics and Wireshark Capture Problem with Device or Network Ping Device? Receives (RX)? No Connection to Device Transmits (TX)?